eCBrandMonitor : TIVO CASE

cases > products_brands

Situation: One of the global leaders in TV programming equipment manufacturing, asked eCMetrics to monitor the preferences and utility of their system from the clients own data base.

Request: Using the client data base, with User ID security, eCMetrics can monitor development indicators, utility and satisfaction.

Results: The clients achieved to increase the system utilization and obtain greater user satisfaction in a short period of time.

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